Frequently Asked Questions

Website Design and Optimization
Q. When designs a Website, do you test your design across multiple browsers?

A. Most definitely! We not only test our designs in most recent releases of Microsoft Internet Explorer and Netscape Navigator, we also test them for a variety of screen resolutions. Currently, the "typical" Internet user is surfing the Web on a 17" monitor, viewing it at 800 pixels wide by 600 pixels tall and 1024 pixels wide by 768 tall. We optimize all of our Websites for that size and do our best to accommodate all others.

Q. Is capable of adding any back-end functions to the design?

A. Yes! Many of our clients currently use several back-end functions to enhance the performance of their Websites. From handling forms in several different ways to graphical interfaces to being able to update Web-based DB applications in real-time, we have the ability and resources to create whatever back-end functions our clients desire. We also offer our clients, the ability to utilize shopping carts to conduct E-Commerce, chat rooms, message forums, multiple email addresses, cam network setup, and right now are also in the completion stages of setting up video streaming and pay-per-view video facilities.

Q. Is willing to design around items I already had designed by someone else, such as my company logo? And, if I don't have a company logo designed already, will design one for me?
A. Logos and Corporate IDs play an important role in business. Whether it be for print advertising or the Web, the whole purpose of a Corporate ID is to retain familiarity and recognition with your products and services. Our design team will work with whatever promotional material you may already have to achieve this goal. If you need assistance with your logo or Corporate ID, we will be more than happy to design one for you.

Q. When designing a Website, do you include meta tags?

A. Absolutely Yes! Meta tags are used to define meta data. What is meta data? In the most general terms, meta data is information about a document (the Web page). In a "nutshell", the whole underlying purpose of meta tags is to be picked up by the search engines. When we design a Website, we will automatically optimize custom meta tags for our clients. We will also submit your web site initially to all of the major search engines.

Q. Why should I hire to professionally design my Website when I can buy a program and do it myself?
A. Perhaps the best way to answer this question is, if your car needs to be repaired, why do you take it to a mechanic? If you are sick, why do you go to a doctor? Designing a site is not all that difficult, but it takes experience, knowledge of the industry, and specific design skills to develop a "GOOD" web site. Designing, maintaining and hosting web sites is our business. It is something we specialize in and do well. If you're going to have a chance of success online, you need to do it right the first time, or you can end up wasting or losing a lot of time and money. Hiring a professional gives you the best shot possible at succeeding.
Besides this, there is also a learning curve that goes along with any software program, you have an extensive time factor that comes into play. While these W.Y.S.I.W.Y.G (What You See Is What You Get) programs have come a long way to provide good looking templates, you shouldn't be treated as cookie dough about to go into the cutter. We make sure to take advantage of all new technologies and developments related to the Internet to stay ahead of the wave and to pass the new functionality on to our clients. By the time the software program is purchased, the technology is out of date.

Q. What type of servers does use?
A. We use Linux-based servers, with multiple T-1 lines for speed and reliability. All data is backed up on a nightly basis to protect your sites' data. We monitor our server 24-hours a day, 7 days a week in case of any unexpected problems that may arise. We can guarantee 99.9% uptime.

Q. What is' opinion on free or cheap hosting?
A. Cheaper is not necessarily better, but a large price tag doesn't mean your getting the best out there either. There are many start-up companies offering either free or unbelievable hosting prices. Be wary of "deals" that sound too good to be true, because often these "great deal" companies go under, can't really live up to their promises, or bombard your site with banner ads to cover the "great deal" pricing. Other firms offer lower rates and then charge you more for any additional features or support you may require. Don't get nicked and dimed to death! Our hosting plan is all-inclusive! We continually "shop" our competition to see how our prices compare. Apples to apples, we are the most cost-effective solution! ** Note *** We also offer business solutions where hosting is totally free! Contact us for more information.

Q. Why do I need a Webmaster?
A. Most of our clients are not familiar with the more "technical" aspects of the business. Neither do the majority of them even want to get involved in this end of the business. They prefer to do what they enjoy most and are good at; and leave the rest to the "techies". This is why our motto is:
Your web business shopuld be fun and profitable. If it stops becoming fun for you, production slides downhill, and before long, you're walking away from the business with a bad taste in your mouth for the Internet.

Q. Why would a company outsource a Webmaster?
A. Cost. Hiring a full or even part time Web Designer / Webmaster, running the ads, screening candidates, a hefty salary, benefits, vacation, sick-time, personal days, etc…can be very expensive! You could save thousands by contracting with Our specialists are experts in every possible ingredient of what it takes to keep your site current and packed with up to date information! When there are new technologies that arise, we're one of the first to take advantage of them!

Q. What if we don't need someone all the time?
A. Again, COST! Your personal Webmaster is an email away. We pride ourselves in exceeding expectations! Be assured that when your request is received, our team is working diligently to accommodate it! We value our clients whether we provide them with one hour or eighty hours a week. Each client receives the quality service we've been known to provide!

Q If we contract with, do we have to host our Website with you too?
A. Any Web company would like to have the "entire package", and we may be able to cut your hosting costs while providing better service, however, it isn't required that you host your Website with us. The beauty of the Internet is no matter where the site is hosted , the Webmaster can seamlessly do the work anywhere in the world.

Q. What Websites has developed or maintained?
A. We handle numerous Websites from the very basic small business site to small and large adult sites. Some of our sites, displaying this wide range is available for review on our portfolio page. Of course, being a part of the web2000host family also helps you benefit tremendously from the traffic generated from all of the other sites. Getting your name/site out there is absolutely essential whether you run an online or off-line business. Having a strong network of people and businesses behind you, is a very powerful and neeeded advantage to have over the competition.

Q. If I want a shopping cart on the site, or to make money from membership subscriptions to the site, can you help me?
A. Absolutely! We can install shopping carts on your site, and set them up to be making money for you. We can offer you various merchant account solutions for accepting credit card transactions and/or electronic checks to give you the maximum opportunity of geeting the sale. If you have a web site for which you want to charge "membership" or "subscription" fees, we can also set up your online billing facilities for these transactions.

We look forward to serving you!